Repair & Replacement Policy

16th August 2021

Repair

  • All repair work will be carried out with no further charges within 1 year from the date of installation except for wear and tear (ie. Melted Drip Tray).
  • Repair work will be assessed and determined by the operation team prior to the visit if the repair work should be carried out on-site or off-site. 

Replacement (1-to-1 exchange)

All 1-to-1 exchange only applicable for the below circumstances:

  • When the customer found any defects within 7 days from the date of installation.
  • When the repair has been assessed and determined it is not repairable at the moment.