Following the outcome of investigations conducted by the Competition and Consumer Commission of Singapore (CCCS), Sterra apologises for a Facebook advertisement published in February 2024 that misled cosumers into thinking that Singapore tap water is unsafe for consumption without using our water purifier. Moving forward, we are committed not to publish false or misleading ads, including those in relation to the quality of Singapore tap water. We value our customers and will continue to work on providing the best for them. We thank the CCCS and national water agency PUB for alerting us of their concerns and the opportunity to make things right.
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