Hiring: Customer Service Executive

Sterra is looking for Customer Service Executive to join our team!

At Sterra, we are focused on providing the best service for our customers. We are looking for people who care deeply about our customer. You are driven, hard working, and willing to learn.

To apply, send your CV to careers@sterra.sg with the headline "Customer Service Executive".

Benefits:

  • Competitive salary
  • High quality and hot selling products
  • Great marketing, branding, celeb-endorsed products
  • Great company welfare
  • Job stability and many opportunities (Sterra is a strong and growing company that is here for the long run)

Job Description

  • Product demonstration face-to-face for customers
  • Ensure all customers are well taken care of from live chat, phone, WhatsApp and
  • showroom
  • Empathize with customers on their concerns
  • Become product expert to answer all product queries


Job Requirements

  • Only Singaporean/PRs may apply
  • Extremely positive mindset and attitude
  • Experience in Customer Service required
  • Patience to handle all customers
  • Great communication skills, EQ and positive language
  • Empathy and ability to read customers to know what they want
  • Calm and composed in all situations
  • Able to manage both happy and angry customers
  • Willing to learn
  • Great command of English


Work Schedule

  • Alternating 5 and 6 days/week (one weekend per week)
  • 10am 7pm

    To apply, send your CV to careers@sterra.sg with the headline "Customer Service Executive".